Better Days Restoration Ltd has various delivery options for different pieces of furniture, for small to large orders to local and national. Please see below for a summary, or click here to read our full delivery information:

Delivery times can vary depending on stock availability and can range from 7-10 working days for items in stock, to between 3 and 6 weeks for items not in stock at time of order. When your item(s) are all in stock you will receive a phone call to confirm a delivery date and time suitable for you. Deliveries operate from Monday to Friday and are from 6am-6pm and are allocated in 2hr slots, so you won’t be left hanging around all day waiting for your delivery.

Most, if not all our product qualify for free delivery, this will be indicated on our web site when you enter your postcode. Free delivery applies to mainland England and Wales, excluding Scotland, Ireland, Isle of White, Isle of Man and postcodes LL, PL, TQ, and TR.

Deliveries for these excluded area may be possible, at an additional charge, please ring 07773170826 between the hours of 10am and 5pm and we will be happy to discus your delivery options, alternatively you can email your order to betterdaysrestorationltd@gmail.com along with your delivery address and we will be happy to contact you with cost and delivery options as soon as we possible can.

We use DPD for smaller courier items, 1-man deliveries or 2-man deliveries depending on the order size.

Delivery is FREE to all orders over £300 to UK Mainland. Please contact us for orders outside of UK Mainland.

Please see below a summary of our returns policy. For our full policy, please click here.

Please retain the original packaging when you unpack you delivery, in the unlikely instance that there is a issue with your order, your item of furniture must be returned in its original packaging, failure to do this will result in delays to your refund and or refusal to collect and refund your purchase.

If you decide to cancel your order, you must do so as soon as possible, if you cancel your order after you have been contacted by phone to “book in” your delivery date and time you will be charged a 15%, (of the value of the item cancelled or of your whole order), re-stocking fee, this is because your order will have left the warehouse and will be on route to the delivery.Please see list here for 15% stocking fee recharges.

We are confident that you will be delighted with your furniture. In the unlikely event that you should wish to return an item to us we are pleased to offer a 7 day (or 14 day if purchased online) money back guarantee, commencing the day after delivery.This means you have the right to cancel your order with 7 days (or 14 if purchased online) with out charge, the only liability you have is a 15% re-stocking fee.

After this 7 day period (14 days in purchased online), we are unable to accept reruns of any item purchased unless faulty. Self assemble furniture cannot be returned once assembly has been started.Bespoke made furniture or standard furniture with bespoke finishes, suck as bespoke colour wax finishes, bespoke lacquer finishes or non standard paint finishes can not be returned, unless faulty.

All damages and faults must be reported by email to info@therockingchair.co.uk or by telephone on 01792 773000, (leaving a message on the answer phone if out of hours) within 2 days from the day after your delivery.